Terms of Service

Welcome to Luxluca! These Terms of Service (“Terms”) are a binding agreement between you (“User,” “you,” or “your”) and Luxluca (“we,” “us,” or “our”), governing your access to and use of our website, products, and services. By using our website, making a purchase, or engaging with our services, you agree to comply with and be bound by these Terms. Please read this document carefully before using our services. If you do not agree with these Terms, you must refrain from using our website.

1. General Overview

Luxluca operates as an online shopping platform that specializes in selling high-quality replica luxury goods. The products sold on our website are not original luxury items but high-end replicas designed to emulate top brands at an affordable price point. By using our services, you acknowledge and agree to the nature of the products offered.

2. Eligibility

By accessing and using Luxluca, you affirm that you are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is older. By agreeing to these Terms, you represent that you have the legal capacity to enter into this agreement. If you are under 18, you may use our website only with the involvement and consent of a parent or guardian.

3. Account Registration

To use certain features of our website or to place an order, you may need to create an account. When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

Luxluca reserves the right to terminate or suspend your account if we detect any suspicious activity or breaches of these Terms.

4. Product Descriptions and Pricing

Luxluca strives to provide accurate product descriptions, images, and pricing information on our website. However, occasional errors may occur, including pricing inaccuracies, typographical errors, or misrepresentations of product availability.

  • Product Descriptions: All descriptions and images on the Luxluca website are provided for informational purposes only. While we endeavor to represent our products as accurately as possible, variations in color, style, and materials may occur. Luxluca does not guarantee that product descriptions or images are entirely accurate, complete, or error-free.

  • Pricing Errors: In the event that an item is listed at an incorrect price due to a typographical error or a pricing error received from our suppliers, Luxluca reserves the right to refuse or cancel any orders placed for the product at the incorrect price. If your order is canceled due to such an error, we will notify you promptly and offer either a full refund or the option to purchase the product at the correct price.

5. Orders, Payment, and Confirmation

  • Order Placement: When you place an order on our website, you agree to purchase the selected products at the prices displayed, including any applicable taxes and shipping fees. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspicion of fraudulent activity, errors in pricing, or issues related to inventory.

  • Payment: We accept various forms of payment, including credit cards, debit cards, and other payment methods as specified at checkout. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method and that the payment details are accurate. Luxluca uses secure third-party payment processors to process your transactions. We do not store your payment information on our servers.

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email serves as acknowledgment of your order and will include the order details and estimated delivery times. If there are any issues with your order, we will notify you via email.

6. Shipping and Delivery

Luxluca offers domestic and international shipping options. Our shipping and delivery policies, including costs, processing times, and delivery timeframes, are detailed in our Shipping and Delivery Policy.

  • Order Processing: Orders are processed within 1-3 business days after your payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

  • Delivery Times: Estimated delivery times vary based on your location and the shipping method selected at checkout. While we strive to meet these estimated delivery times, Luxluca is not responsible for delays caused by external factors such as customs inspections, weather conditions, or carrier-related issues.

  • Customs, Duties, and Taxes: For international orders, you may be responsible for additional taxes, duties, or customs fees imposed by your local government. These charges are not included in the product price or shipping fees and are the responsibility of the customer. Luxluca is not liable for any delays or additional costs incurred due to customs processing.

7. Returns and Refunds

Our returns and refund policy is governed by the terms outlined in our Refund Policy. Please review that document for information on the conditions under which you can return or exchange products, as well as how refunds are processed.

  • Return Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and returned within the timeframe specified in our Refund Policy.

  • Refund Processing: Refunds will be processed to the original payment method within a reasonable timeframe after we receive and inspect the returned product. Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

8. Intellectual Property

All content on the Luxluca website, including but not limited to text, images, logos, graphics, and design, is the intellectual property of Luxluca or its licensors and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, modify, or otherwise exploit any content from our website without prior written consent from Luxluca.

9. Limitation of Liability

To the fullest extent permitted by law, Luxluca and its affiliates, directors, officers, employees, or agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, services, or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if Luxluca has been advised of the possibility of such damages.

In no event shall Luxluca’s total liability to you exceed the amount paid by you for the product or service in question.

10. User Conduct

By using Luxluca, you agree to use the website and services only for lawful purposes. You are prohibited from engaging in any activity that could harm, disrupt, or interfere with the functioning of our website or the experience of other users. This includes, but is not limited to, transmitting viruses, engaging in fraudulent activity, harassing other users, or attempting to gain unauthorized access to any part of the website or its systems.

Luxluca reserves the right to terminate your access to the website if you violate these Terms or engage in any prohibited behavior.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the jurisdiction in which Luxluca operates, without regard to conflict of law principles. Any legal action or proceeding related to these Terms or your use of our services must be brought in the appropriate courts located in that jurisdiction.

12. Modifications to Terms

Luxluca reserves the right to modify, update, or change these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly to stay informed of any updates.

13. Contact Information

If you have any questions, concerns, or need assistance with any aspect of these Terms, please contact us at:

Email: service@luxluca.com

By using Luxluca’s website and services, you agree to be bound by these Terms of Service. We appreciate your business and are committed to providing a positive shopping experience.